Our Mission

Yager Services recognizes and values the importance of privacy and the sensitivity of personal information.

Yager Services has an obligation to keep confidential all information we receive within a bookkeeping / finance support client relationship. We are committed to protecting any personal information we hold. This Privacy Policy outlines how we manage your personal information and safeguard your privacy. 

Your Privacy Rights 

From January 1, 2004, all businesses engaged in commercial activities must comply with the Personal Information Protection and Electronic Documents Act [http://www.privcom.gc.ca], and the Canadian Standards Association Model Code for the Protection of Personal Information, which it incorporates. These obligations extend to bookkeeping and accounting firms, including Yager Services. The Act gives you rights concerning the privacy of your personal information.

Yager Services is accountable for the personal information we collect and hold. To ensure this accountability, we have developed this policy, and trained our bookkeepers and support staff about our policies and practices

We only collect information that is integral to the work being performed. In all cases we will ask for specific consent. It can be in writing or verbal but we will never collect any information that has no bearing on work being performed and never without your knowledge.

We collect information only by lawful and fair means and not in an unreasonably intrusive way. Wherever possible we collect your personal information directly from you, at the start of a retainer and in the course of our representation. Sometimes we may obtain information about you from other sources: some examples are,

 •  your insurance company

 •  your business manager or employees 

 •  from a government agency or registry

 •  your accountant / auditor

Use of Your Information 

Yager Services will use your personal information to provide bookkeeping services to you. That’s it, that’s all. We do not engage in any direct marketing.  We do not give our information to anyone except where required by law. You will never see a marketing email from Yager Services and if you do, it would be advisable to contact us immediately.

Disclosure of your Personal Information 

Yager Services does not / will not disclose your personal information to any third party to enable them to market their products and services. For example, we do not provide our client mailing lists to other accounting industry firms. The only time Yager Services will disclose information is when it is required by law to do so (for example, Canada Revenue Agency inquiries).

Can I be Denied Access to My Personal Information? 

Your rights to access your personal information are not absolute. 

We may deny access when: 

 •  denial of access is required or authorized by law

 •  when providing the information will have an unreasonable impact on the privacy rights of others

Steps we take on site to protect information

 •  24 / 7 video monitoring / security recordings

 •  Restricted access to work spaces

 •  24 / 7 network security

 •  On site shredding

Yager Services updates policies and procedures from time to time in accordance with new events where appropriate / legislation.